Detailing Manager in Abbotsford at Harris Rebar

Date Posted: 6/21/2018

Job Snapshot

Job Description

PURPOSE:  Manage the detailing services so that work assigned to multiple locations is properly detailed and coordinated with customers.  Coordinate outside detailing requirements and contracts with vendors.  Supervise/train new detailers, supervise detailers and ensure performance standards are being met.  Ensure that the work environment is safe and encourages productivity and a quality end product.

 

DUTIES AND RESPONSIBILITIES

  1. Demonstrate leadership consistent with Harris Rebar’s vision and values.
  2. Assign all detailing work for multiple locations to an appropriate detailer so that detailing can be done efficiently and in accordance with customers’ delivery needs.
  3. Oversee the productivity and work quality of the detailers to ensure efficiency, accuracy and quality of presentation.
  4. Manage the assignment of detailing to outside vendors so that high quality purchased detailing is obtained at fair rates.
  5. Manage the contacts between detailers and customers’ offices or job sites so that accurate information   regarding delivery requirements is always at hand and so that problems can be resolved or avoided.
  6. Review all extras and changes to contracts being detailed in house or by outside vendors; coordinate with sales personnel so that customers are properly advised and billed in accordance with such changes.
  7. Review all customer back-charges on contracts detailed in house or by outside vendors; coordinate with sales personnel so that fair and reasonable settlements can be negotiated and so that similar problems do not repeat.
  8. Review and approve all invoices from vendors as required.
  9. Manage the performance appraisal process and recommend appropriate salary adjustments as needed for all detailing personnel.
  10. Provide consulting services to other Harris locations as appropriate.
  11. Manage the recruitment, hiring, orientation and training of new detailer employees and support personnel.
  12. Keep apprised of any technological developments in detailing methodology and equipment, and make appropriate recommendations to management so Harris Rebar can detail as efficiently and effectively as possible.
  13. Produce reports as requested by management.
  14. Possess a thorough knowledge of CRSI and the Manual of Standard Practice.
  15. Perform other duties as requested by the Branch Manager. 

Job Requirements

MINIMUM QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • At least six years of experience as a rebar detailer or equivalent industry experience. At least six years experience with Rebar CAD or other CAD based detailing system
  • Experience in customer relations and resolving problems or disputes
  • Effective skills in communication, motivation, performance evaluation and customer service
  • A basic knowledge of contract law, standard business practices and human relations

 

 

PREFERRED QUALIFICATIONS AND EDUCATION

  • Two year technical degree from an accredited school or college

 

SPECIAL DEMANDS

  • Work schedule may include hours beyond the normal business day
  • Occasional travel may be required, including overnight stay
  • Must maintain strict confidentiality regarding personnel situations and certain customer and management information.                                                                            Harris Rebar is an equal opportunity employer.